ReBound Returns’ analysis reveals £29m losses from retail returns fraud
Key takeaways
- Re Bound Returns’ analysis reveals £29m losses from retail returns fraud Re Bound Returns’ analysis revealed that return rates are now approaching 20% of all online sales.
- The findings highlight a growing challenge for retailers as return rates for online sales approach 20%, with the value in the US market alone nearing $850bn.
- ReBound Returns has published these results in its new report, The Returns Fraud Playbook.
Re Bound Returns’ analysis reveals £29m losses from retail returns fraud Re Bound Returns’ analysis revealed that return rates are now approaching 20% of all online sales. Credit: Ekkasit A Siam/Shutterstock.com. · Just Style · Ekkasit A Siam/Shutterstock.com. Jangoulun Singsit Mon, June 29, 2026 at 5:51 PM GMT+7 3 min read. The data, collected by omnichannel returns management firm Re Bound Returns, is drawn from one million returned orders processed on behalf of its retail clients between July 2025 and May 2026.
The findings highlight a growing challenge for retailers as return rates for online sales approach 20%, with the value in the US market alone nearing $850bn.
ReBound Returns has published these results in its new report, The Returns Fraud Playbook. The research indicates that as more consumers return online purchases, cases of fraud and abuse are rising.