Billionaire Ambani wants AI in every call, app, and home
Key takeaways
- The service, which can be activated by saying Hey Jio, is expected to launch later this year for Jio s more than 500 million users.
- By embedding the service directly into its telecom network rather than offering it as a standalone app, Jio is betting AI assistance can become a native feature of phone calls.
- Reliance also unveiled an AI-powered version of its MyJio app that can perform tasks on behalf of users, from activating eSIMs to selecting roaming plans, through natural-language requests.
Why this matters: a development in AI with implications for how people work, create, and decide.
As India searches for a homegrown contender in the global artificial intelligence race, billionaire Mukesh Ambani is positioning Reliance Industries as a national champion, rolling out AI services for phone calls, mobile apps, and connected homes.
At its annual shareholder meeting on Friday, the Mumbai-based conglomerate announced Jio Call Agent, an AI assistant that can join phone calls to transcribe conversations, generate summaries, and perform tasks such as booking cabs, ordering food, and making reservations. The service, which can be activated by saying Hey Jio, is expected to launch later this year for Jio s more than 500 million users.
By embedding the service directly into its telecom network rather than offering it as a standalone app, Jio is betting AI assistance can become a native feature of phone calls. The approach could reduce consumers reliance on third-party call-assistant apps and give Reliance a powerful distribution advantage in an increasingly crowded AI market.