Wafaqi Mohtasib unveils digital complaint system vision

Action against malpractices essential to make Pakistan reflective of Quaid’s vision: Faisal Zahid Malik Wafaqi Mohtasib (Federal Ombudsman) Mr. Naveed Kamran Baloch has unveiled a comprehensive vision to transform the institution of the Wafaqi Mohtasib into a more transparent, accessible, technology-driven and people-centric platform for redressing public grievances, reaffirming its role as a strong shield against corruption, maladministration and abuse of authority in public institutions. He expressed these views while talking to Chairman and Editor-in-Chief of Pakistan Observer, Mr. Faisal Zahid Malik, who called on him at his office here Wednesday. Chief of Digital Media, Pakistan Observer, Mr. Saud Faisal Malik, and Head of Pakistan Observer’s Social Media Team Mr. Ebraheem Malik, also accompanied Mr. Faisal Zahid Malik during the meeting. At the outset, Mr. Faisal Zahid Malik congratulated Mr. Naveed Kamran Baloch on assuming the charge of the august office of the Federal Ombudsman and expressed confidence that under his leadership, the institution would play an even more dynamic role in addressing public grievances relating to various government departments and public sector entities. During the meeting, Mr. Naveed Kamran Baloch particularly highlighted the critical role of responsible media in promoting transparency, strengthening democratic institutions and exposing corruption in the country. “The role of media is extremely important in ensuring transparency, accountability and exposing corruption in society,” he observed. He paid rich tributes to Pakistan Observer, describing it as a custodian of pro-Pakistan values, national interests and principled journalism, while recalling the noble standards established by its founder and Editor-in-Chief, late Mr. Zahid Malik. Mr Faisal Zahid Malik assured the Wafaqi Mohtasib all out support in its endeavours to eliminate departmental corruption and bad governance. We want to see Pakistan a progressing country in acco