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Have a Coherent AI Policy

Hacker News · May 14, 2026, 11:24 PM

Key takeaways

  • My very first job out of college was at a law firm with hundreds of paralegals.
  • The work was broken down into finely sliced tasks.
  • Before I started, a new executive had been brought in.

My very first job out of college was at a law firm with hundreds of paralegals. They were running an in-house workflow system to manage foreclosure and bankruptcy cases. I lucked into a boom industry when the housing bubble burst. At the peak, we were doing over 100K of each a year.

The work was broken down into finely sliced tasks. Paralegals worked out of a queue of tasks, mostly of the same flavor. It was an assembly line for court filings; Taylorism brought to legal work.

Before I started, a new executive had been brought in. One of her jobs was to streamline process. Her plan was simple: she was going to stand behind employees with a stopwatch and time how long it took them to complete tasks. KPIs would be set up based on those measurements.

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