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EU orders Meta to open WhatsApp to rival AI chatbots
Key takeaways
- Tom Singleton Technology reporter Getty Images The EU has told Meta that it must allow AI chatbots operated by rival firms to use Whats App for free.
- It said the intervention was needed to prevent "serious and irreparable harm to competition in this growing market by Meta's conduct", which it said appeared to infringe EU competition rules.
- Meta has reacted angrily, accusing the Commission of "regulatory overreach." It says it will appeal.
Why this matters: a developing story that could shape the day's news cycle.
Tom Singleton Technology reporter Getty Images The EU has told Meta that it must allow AI chatbots operated by rival firms to use Whats App for free.
The European Commission said the firm would need to maintain that access while it concluded an antitrust investigation into the tech giant's decision to bar access for AI providers, other than Meta AI, on the messaging platform.
It said the intervention was needed to prevent "serious and irreparable harm to competition in this growing market by Meta's conduct", which it said appeared to infringe EU competition rules.
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