AI may replace 80% of skills. This last 20% will make you irreplaceable
I work in front of a screen. And I’ve been thinking about how AI will change my work. What does it even mean for my future? It’s completely normal to wonder about this. Most people are convinced artificial intelligence is a threat to their careers. But what they are forgetting is the human value they bring to their work. Aaron Levie, CEO of the enterprise cloud company Box, recently pointed out that when people watch AI at work, they are most likely seeing it take over the first 80% of a task—the heavy lifting of repetitive processing. The last 20% is where you come in. Your domain expertise, judgment, and relationships. That is what makes you irreplaceable. AI can finally give you the space to add human value at work. “The extra 20%, it turns out, is all the value creation of that profession. All the expertise and domain knowledge is in that last 20%, not the text that got generated,” Levie said in an interview with Casey Newton of Platformer, the online publication about tech and democracy. I couldn’t agree more. Your judgment is valuable Take the work of a lawyer. Junior associates spend most of their week reading precedents, looking for case connections, and summarizing legal statements. That’s the 80% of the work. The long, tedious, trainable, reproducible task. No client hires a lawyer just for that. They expect them to make a better and more persuasive case for them to win. To convince the judge. To save the dying deal. The 20% only you can do. The practical human value. AI work feels like completion, but it’s not. Not even close. It’s good at execution, but the meaning and context are all up to you. The career anxiety you feel about AI is normal, but it may be misdirected. When people say “AI is taking my job,” they usually mean it’s taking their tasks. Writing code, analyzing long documents, and doing the research. The first pass. And yes, super-intelligent machines are coming for those. If you built your professional identity entirely by executing ta