Anchor enterprise innovation in purpose, not pressure
The enterprise technology market right now is fast and loud. Every week brings a new acronym, a new vendor promise, a new “must-have” capability. And for leaders navigating this environment, the noise creates a specific kind of pressure—the pressure to move, even when it’s not clear where you’re headed. I get it, believe me. I’ve seen this happen before. The instinct to keep pace is strong, especially when your competitors seem to be sprinting. Urgency without a strategic framework doesn’t result in innovation as much as it creates exposure. Not ideal. When asked to consider what common mistakes companies make when trying to innovate, I didn’t have to think hard for my answer. It’s failing to set clear guardrails—and even more critically, failing to communicate them to important stakeholders. AI is the obvious example where urgency creates risk that outweighs innovation. Without clear policies, employees may unknowingly share sensitive data with unvetted tools or platforms with murky data practices. The intention is productivity, but at what price? At Ivanti, we made the deliberate choice to create a governance committee specifically to vet any third-party tools we are looking to use, specifically because of concerns about data ingestion and security. That’s just one example of ways that we have worked to offset risk, but I could fill (many!) pages with others. THE BUYER HAS ALREADY CHANGED—HAVE YOU? While leaders grapple with internal innovation pressure, something I’d consider equally significant is happening on the other side of the table. Enterprise buyers are more autonomous, anonymous, and self-directed than they’ve ever been. By the time they reach a vendor, they’ve already completed their research. Forget persuasion; at most, they are looking for validation. And, increasingly, they may not need even that. To me, that buyer evolution calls for a different kind of innovation. Not the flashy, speedy, press-release kind––the k