Anthropic hit with lawsuit over its Claude Max usage limits
Key takeaways
- The lawsuit is seeking class-action status.
- Igor Bonifacic for Engadget A Claude subscriber has sued Anthropic, alleging the company mislead consumers about the usage limits of its Max plans.
- Anthropic offers three different paid tiers for individuals.
The lawsuit is seeking class-action status.
Igor Bonifacic for Engadget A Claude subscriber has sued Anthropic, alleging the company mislead consumers about the usage limits of its Max plans. Per The Wall Street Journal, Karl Kahn, a Washington DC-based resident, filed a federal lawsuit on Monday accusing Anthropic of overselling how much he could use Claude. The lawsuit claims that the actual usage caps of Anthropic's Max 5x and Max 20x tiers are hard to determine and appear lower than the limits the company advertises on its website and elsewhere.
Anthropic offers three different paid tiers for individuals. The company's most affordable plan, Claude Pro, starts at $17 per month and "offers at least five times the usage per session compared to our free service" during peak hours. "The number of messages you can send will vary based on message length, including the length of files you attach, the length of your current conversation, and the model or feature you use," Anthropic writes on its website. Since April 2025, the company has also offered Max 5 and 20x plans, which promise up to five and 20 times higher usage caps than the Pro package. The two plans cost $100 and $200 per month, respectively.