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Emergency First Responders Say Waymos Are Getting Worse
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Emergency First Responders Say Waymos Are Getting Worse

Wired · Apr 29, 2026, 8:45 PM · Also reported by 1 other source

Key takeaways

  • Officials from San Francisco and Austin, where Waymo has been ferrying passengers without drivers for more than a year, said the vehicles’ performance is getting worse.
  • “We’ve seen some behavior we haven’t seen in a few years. … Waymo is frequently now blocking our fire stations from access,” added Chief Patrick Rabbitt, the head of the San Francisco Fire Department.
  • In Austin, first responders have been frequently stymied by Waymos “freezing up,” said Lt.

Why this matters: a development in AI with implications for how people work, create, and decide.

Photograph: Bloomberg/Getty Images Comment Loader Save Story Save this story Comment Loader Save Story Save this story Emergency first responder leaders told federal regulators in a private meeting last month that they were frustrated with the performance of autonomous vehicles on their streets—that city firefighters, police officers, EMTs, and paramedics are forced to spend time during emergencies resolving issues with frozen or stuck cars. One fire official called them “a safety issue for our crews as well as the victims.” WIRED obtained an audio recording of the meeting.

Officials from San Francisco and Austin, where Waymo has been ferrying passengers without drivers for more than a year, said the vehicles’ performance is getting worse. “We are actually seeing something interesting: backsliding of some things that had improved upon,” Mary Ellen Carroll, the executive director of San Francisco’s Department of Emergency Management, told officials with the National Highway Traffic Safety Administration (NHTSA), which oversees self-driving vehicle safety in the US. “They are committing more traffic violations.”

“We’ve seen some behavior we haven’t seen in a few years. … Waymo is frequently now blocking our fire stations from access,” added Chief Patrick Rabbitt, the head of the San Francisco Fire Department. “Their default is to freeze.” The situation can prevent firetrucks from responding to emergencies in a “timely and appropriate” way, he said.

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