computer-science
Business Owners Are Worst Clients
Key takeaways
- My goal was to identify a pattern on client terminations, what made them leave and what were some early patterns to identify before they left.
- After Claude produced said analysis - I did some manual verification on most of the data because this peaked my curiousity.
- When business owners were the puchaser and the point of contact - it could be easily predicted that they will go on to become worst clients.
Ajay CMay 03, 2026Share Using Claude, I analyzed our shared inbox and email history dating back to 2010 to identify patterns in client terminations. For context, I run a digital marketing agency and clients are generally B2B small to medium sized businesses that are digital marketing clients.
My goal was to identify a pattern on client terminations, what made them leave and what were some early patterns to identify before they left.
After Claude produced said analysis - I did some manual verification on most of the data because this peaked my curiousity.
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