business
38-year-old steakhouse chain closed 21 restaurants, more planned
Key takeaways
- That means menu innovation, and evolving the concept.
- “The lifeblood of the restaurant industry is new items.
- It's not just a question of change for change sake, but also executing in way that makes sense to customers.
That means menu innovation, and evolving the concept.
“The lifeblood of the restaurant industry is new items. You need something to speak about,” Panda Restaurant Group Chief Supply Chain Officer Roland Ornelas told Restaurant Dive, adding, “You have to really focus on that value to guests — but you also have to steal customers from your competitors.”
It's not just a question of change for change sake, but also executing in way that makes sense to customers.
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