Indian payments chief thinks AI will be heavily involved in next era of digital payment growth
Key takeaways
- India s digital payment share has increased over the years, with the Unified Payment Interface (UPI) growing to over 750 million daily transactions.
- During an interview with Tech Crunch at Mumbai Tech Week (MTW) 2026 last month, Asbe said AI could drive the next half a billion users with NPCI, India s central bank, and the government working together.
- AI will be used very effectively when we look at the next wave of UPI, and that includes all aspects, including reaching new users.
India s digital payment share has increased over the years, with the Unified Payment Interface (UPI) growing to over 750 million daily transactions. With an aim to reach over a billion daily transactions, Dilip Asbe, MD and CEO of the National Payments Corporation of India, which oversees UPI, thinks AI would be heavily involved in the next phase for user growth, fraud prevention, and credit distribution.
During an interview with Tech Crunch at Mumbai Tech Week (MTW) 2026 last month, Asbe said AI could drive the next half a billion users with NPCI, India s central bank, and the government working together.
AI will be used very effectively when we look at the next wave of UPI, and that includes all aspects, including reaching new users. We must use AI effectively to protect our current citizens, to find fraud, and to find mules. AI must also be used to provide credit to all the users and merchants who have digital footprints, he said. We must use AI to look at the voice and multilingual solutions to make onboarding simpler.