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Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings
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- Salesforce on Monday said it is buying AI customer service platform Fin for about $3.6 billion as businesses accelerate their agentic offerings for enterprises.
- "Together, we'll help companies of every size seize this opportunity — accelerating time to value with trusted agents that deliver measurable outcomes at scale," said Salesforce CEO Marc Benioff in a release.
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Salesforce on Monday said it is buying AI customer service platform Fin for about $3.6 billion as businesses accelerate their agentic offerings for enterprises.
The deal, expected to close in the fourth quarter of the company's fiscal 2027 year, will complement its flagship Agentforce platform, offering additional ways to deploy agentic artificial intelligence, the company said in a release.
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