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Meta's AI support chatbot made it ridiculously easy for hackers to take over Instagram accounts
Key takeaways
- The company says it's working on securing affected accounts.
- Meta Back in December, Meta announced a new AI support assistant it promised would make the account recovery process "faster and simpler" for people who had been locked out of their Facebook or Instagram pages.
- That same Meta AI support assistant has apparently been used by hackers to hijack a bunch of Instagram accounts.
The company says it's working on securing affected accounts.
Meta Back in December, Meta announced a new AI support assistant it promised would make the account recovery process "faster and simpler" for people who had been locked out of their Facebook or Instagram pages. Now, it seems that Meta may have over-delivered on that promise.
That same Meta AI support assistant has apparently been used by hackers to hijack a bunch of Instagram accounts. According to security researchers, the AI tool made it ridiculously easy for hackers to take over the accounts, even if they were protected by two-factor authentication.
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