computer-science
Hackers Used Meta's AI Support Bot to Seize Instagram Accounts
Key takeaways
- The Instagram accounts for the Obama White House and the Chief Master Sergeant of the U.S.
- A screenshot from a video released on Telegram claiming to show how Meta s AI customer support bot could be tricked into resetting a target s password.
- Instagram has notoriously poor human support infrastructure, Cybersecguru wrote.
The Instagram accounts for the Obama White House and the Chief Master Sergeant of the U.S. Space Force were briefly defaced with pro-Iranian images and messages over the weekend, after instructions began circulating on Telegram showing how to trick Meta s AI support assistant bot into resetting account passwords.
A screenshot from a video released on Telegram claiming to show how Meta s AI customer support bot could be tricked into resetting a target s password.
On May 31, word began to spread on several Telegram instant message channels that Meta s AI bot would happily add an email address to an existing account as part of the bot s standard password reset flow.
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