Power Minister orders Immediate disciplinary action against worst-performing field officers
Key takeaways
- All remaining Distribution Companies (DISCOs) across Pakistan are in the process of initiating similar action against their respective worst-performing officers.
- The analysis found that tens of thousands of complaints relating to power outages, voltage fluctuations, line faults and transformer failures were either resolved late or left unattended beyond prescribed timelines.
- PESCO has suspended three SDOs and one XEN, while another XEN has also been placed under suspension.
Why this matters: local context for readers following news across Pakistan and the region.
Add ARY News on Google AAResize Federal Minister for Power, Sardar Awais Ahmed Khan Leghari, has issued strict directions to all electricity Distribution Companies (DISCOs) across Pakistan to initiate immediate disciplinary proceedings against their worst-performing Sub-Divisional Officers (SDOs) and Executive Engineers (XENs).
According to the press statement, acting on the Minister’s directive, Peshawar Electric Supply Company (PESCO) and Sukkur Electric Power Company (SEPCO) have become the first DISCOs to initiate immediate disciplinary action, including suspension, against their worst-performing officers on account of failure in the resolution of consumer complaints registered through the national 118 Call Centre system (CCMS PLUS).
All remaining Distribution Companies (DISCOs) across Pakistan are in the process of initiating similar action against their respective worst-performing officers.